Welcome to Northwest.
We're happy you're here.
We couldn't be happier to welcome 36 MutualBank financial centers in Indiana to our Northwest family.
Great banks think alike.
That’s why Northwest and MutualBank are coming together under the Northwest name with the same shared commitment— putting your peace of mind first. We’re still the same smiling, local team you trust, now backed by more solutions designed around your routine.
Nurturing genuine connections is what community banks do best, and we take this responsibility very personally. We’ll never stop searching for new ways to help increase the value of you.
A little bit about us.
We started in Northwestern Pennsylvania more than 123 years ago. While we’ve grown, our hometown approach to banking hasn’t changed. We provide caring, personalized service to help you achieve better living through better banking.
When you succeed, we succeed.
Over the years, we’ve been a community partner—a local place for saving and borrowing, investing and insuring—a resource to help customers make sound financial decisions as they travel down life’s path. We’re proud to offer quality products and services, and our experts are passionate about identifying opportunities and creating solutions.
We'll make this transition easy.
We appreciate your patience as we proceed through this conversion. You can be assured that we will do everything we can to make the transition as easy as possible. To help you, we've prepared the below resources to provide you with important dates and a little more information.
For more information about Northwest Online Banking, visit our online resource center, where you'll find user guides, login instructions, systems requirements and more.
If you use QuickBooks, Quicken or Mint, below are the instructions to transition your information—
- QuickBooks for Windows - Direct Connect
- QuickBooks for Windows - Web Connect
- QuickBooks for Windows - Online
- QuickBooks for Mac - Direct Connect
- Quicken for Windows - Direct Connect
- Quicken for Windows - Web Connect
- Quicken for Mac - Direct Connect
- Mint Conversion
Business Advanced Online Banking
Business ACH customers-- click here to review a recorded version of a webinar where our partner, Q2, walks you through Northwest Business Advanced Online Banking.
New Customer Communications
We have answers.
We’d love to talk and answer any questions you might have, either on the phone, online or in person. To reach our Customer Contact Center, please call 1-877-672-5678. Our representatives are available weekdays, 8 a.m. to 8 p.m., and Saturdays, 9 a.m. to 1 p.m. If you prefer, you can also visit any MutualBank financial center.