We’re Here to Support You Anytime, Anywhere.

Whether you’re a personal, small business, or commercial banking customer, we strive to provide the most attentive service possible. Our Help Center is available Monday through Friday, 8 a.m. to 8 p.m. & Saturday, 9 a.m. to 1 p.m. to give you the direction you need on a variety of popular topics.

Can’t find the information you’re seeking? Please call us at 1-877-672-5678 or stop by a local office.


Contact Us
Discover all the ways you can connect with Northwest Bank.


Find the nearest Northwest office or ATM to you.


Check out our competitive loan and interest rates.


Loan Payments
Take a look at the convenient options available for making your loan payments.


Reorder Checks
We make reordering checks easy. Just call us at 1-877-672-5678, visit your local office, order through Online Banking, or order here.


Instructional Videos
Watch these short videos for instructions about how to transfer funds, pay bills, order checks, and much more. 


Online Banking Guides and Agreements 
Learn about services such as eStatements, Bill Pay, and alerts, along with enrollment instructions and other helpful information.

Financial Wellness Center
Get access to financial calculators for loans, savings, retirement planning, and more, along with helpful information about a variety of financial topics.


Small Business Financial Literacy Center
Learn about the fundamentals of financing a small business, including business plans, balance sheets, and credits.


Security Center
Find out how Northwest protects you with our online banking service, credit and debit cards, email security practices, privacy policy, and more.


FDIC Insurance
Learn about which Northwest bank products are insured by the FDIC.


Download these topic-specific PDFs to get answers to your questions. 


COVID-19 Relief
See how loan deferment and programs such as PPP may provide you with some financial relief.


Advanced Treasury Online Management Guide
Use this detailed guide to find out what you need to know about managing your treasury management activities online.

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Reset Your Password

Locked out of your Online Banking account? See how to regain access.

Learn How

Enroll in Zelle®️

Start sending, requesting, and splitting expenses between friends and family.

Learn How

Set Up Bill Pay

Follow this step-by-step demo to securely pay one-time or recurring bills online.

Learn How