Pay your Northwest Loan

African American couple sitting on couch paying bills

If you’re a customer with a Northwest loan, we want to make it easy for you to make your payments. That’s why we’ve listed all the convenient ways you can make your payments. So you know what’s available to you.

  • Through the mail using your coupon booklet:
    • Personal Customers: Northwest Bank, P.O. Box 3001, Warren, PA 16365
    • For business customers: Northwest Bank, P.O. Box 3000, Warren, PA 16365
  • By Telephone:
    • Pay your loan using Bankline, our 24/7 automated telephone banking service.
  • In Online Banking:
    • Make one-time or recurring payments from your Northwest checking account. If you have a Northwest loan, you can now sign up for our Online Banking service even if you don’t have a checking or savings account with Northwest. Enroll at northwest.com. Allow yourself 30 days after signing up to set up your Online Banking account. Please allow 3-5 business days for your loan payment to process.
  • In Person:
    • Stop by one of our 150 full-service offices in Pennsylvania, Ohio and New York. Find them using our branch locator.
  • Automatic Transfer:
    • Set up an automatic transfer. When you do, your loan payment is automatically sent to Northwest at the same time every month.
  • Using Bill Matrix:
    • Pay your loan quickly and securely with BillMatrix*. Call 1-800-331-1445 or click here
    • Pay by debit card or checking account. You must have a valid email address, as your receipt will be sent to you electronically. A $9.95 fee will apply.

    *Any retail or business Northwest loan customer can use BillMatrix to make a loan payment up to $5,000 using an electronic check/ACH or debit card. BillMatrix is currently not available to Northwest Consumer Discount Company (CDC) customers.